Kuala Lumpur Airports ~ KLIA
Kuala Lumpur Insights
GUIDE > KL INSIGHTS >
TRANSPORT NETWORK >
international other than budget flights, arrive and depart at the Kuala Lumpur
International Airport which is located approximately 75 kilometres south of
Kuala Lumpur's city centre, about an hour drive from the city.
This spacious and futuristic designed airport, built in 1998, has by 2013,
been ranked the 9th busiest airport in the world by international passenger
traffic, and is the 4th busiest international airport in Asia. Currently, a
total of 63 airlines operated from KLIA to more than a hundred destinations.
Kuala Lumpur International Airport, has
now 2 different main terminals (or rather airports), with the same
designation KUL, for its arrivals and departures.
This Airport is the the main terminal
used for passengers using the national carrier Malaysia Airlines and other
scheduled international national carriers. The other called KLIA2, is a
secondary terminal that has been built to cater for Low Cost carriers and
other budget airlines such as Air Asia, Tiger Airways and such.
The Airport structure is made up of three main
buildings; they are the Main
Terminal Building, Contact Pier and Satellite Building. International
flights arrive and depart from the Satellite Building. The Contact Pier
serves as for domestic flights as well as for some regional flights. The
different parts are connected by the Aerotrain, which runs at regular
shuttles every 5 minutes to bring passengers to and from the Contact Pier to
the Satellite Building.
The Main Terminal Building
This is where you do your check-in for departures or arrivals to exit. It
has up to 216 counters at the Departure level. Duty free shops, foreign
exchange counters and restaurants are available for your convenience. KFC
Restaurant, McDonald, Eden, Food Garden, Food Paradise and Travellers Bar
are some of the food and beverages outlets that you can try while checking
in. Wines, chocolates, souvenirs and other goods are also available for you
to browse and shop while you are at the building.
The Contact Pier - Serves as the domestic terminal as well as some regional
international terminal. This is also the location where you board the
Aero-train to the Satellite Building. There are less shops and restaurants
here. The main food and beverages outlets are 1901 Hot Dog, Harrods Coffee
House and Palms Grill Bar. Duty Free Shopping Mall is located here for your
last minute shopping needs.
The Satellite Building - Has many gates that cater for international
departures. Most of the major airlines lounges such as MAS Golden Lounge,
Cathay Pacific Lounge, China Airlines Lounge, Emirates Lounge, Thai Airways
Lounge, Singapore Airlines Lounge are located here. There are many more
restaurants and duty free shops on this building as well.
Arriving passengers, both domestic and international will pass through the
arrival concourse located on Level 3. Passengers arriving at Satellite A
will have to board the Aerotrain to reach the MTB (Main Terminal Building).
Arrival at the MTB would be on the Mezzanine Level (Level 4) and access to
the Arrival Level would be via lifts or escalators. These are located a
short distance away from the Aerotrain.
Domestic Arrivals -Passenger will come from the gates at the domestic
concourse and walk through a link bridge to claim their baggage. Go through
the arrival concourse and you can catch your transport at the arrival level
International Arrivals - For passengers of international flights
arriving at the Satellite Building, they must board the Aerotrain to the MTB.
You will arrive at the mezzanine level of the contact pier and take the
escalators down to the arrival level (level 3).
For international passengers
who arrive at the contact pier mezzanine level, go down to arrival level. Go
through your immigration checks and collect your baggage at the
international baggage claim. After clearing customs, passengers can board
vehicles be picked up at the curbside once they exit the arrival terminal.
Domestic Departures -
If passengers are coming from the MTB departure level kerbside, they will
notice doors labelled for domestic and international passengers. Enter the
circular doors for domestic and you will be at the domestic departure
If you have yet to check-in your luggage at the closed car park, the bus
lay-bys at the closed car park or group check-in bus station at MTB ground
level you can check in your luggage at this level.
Take the escalator down to the arrival level (Level 3)
Take the link bridge to the domestic concourse to the arrival level contact
pier and go to your relevant gate lounge to await your flight.
International Departures - Passengers proceed through the
international departure concourse. If you have yet to check-in your luggage,
do so at this level.
Take the escalator down to the mezzanine level a floor below and go through
If your boarding gate lounge is GATE A or GATE B, head towards the
international gate lounges at the mezzanine level of the contact pier.
If your flight departs from the satellite building, you must board the
Aerotrain at the mezzanine level. Go to your relevant boarding gate at the
satellite building to await your flight.
TRANSITS & TRANSFERS
Transit passengers are not required to go through any formalities. As you
disembark, you will be issued with a plastic transit card.
You will be free
to walk around the Satellite Terminal Building (STB) until it is time for
you to board the flight for your onward journey. Baggage can be
automatically transferred to your connecting flight by checking them in at
the Transfer Counter.
First class passengers and frequent flyers, could make use of the lounges.
Papers, magazine, refreshments, snacks, telephones and television would be
made available at these lounges.
So relax and enjoy the facilities in these
lounges until boarding time. During transit you are also welcome to do some
duty free shopping.
International to Domestic
International flights arrive at Satellite Terminal A or at the International
Level of the Contact Pier (MTB). Proceed to the transfer desk and collect
boarding pass for the next flight. Board the Aerotrain TTC to MTB if
arriving at Satellite A.
Proceed to immigration for inbound clearance at the
Arrival Level one floor below. Customs Checkpoint is located just beyond the
Immigration area. After clearing customs, proceed to departure gate of the
Domestic to International
Domestic flights arrive at the Domestic Level of the Contact Pier (MTB).
Collect boarding pass for onward journey from the Transfer desk and proceed
to exit Immigration clearance. Proceed to International level of the MTB or
board Aerotrain TTC to Satellite A. Proceed to departure gate of the next
International to International
International flights arrive and depart at Satellite Terminal A.
Domestic to Domestic
Domestic flights arrive and depart at Contact Pier of the MTB.
Plaza Premium Lounge
The Plaza Premium Lounge at Kuala Lumpur International Airport is also
located at the Satellite Building. It is open 24 hours to the public.
Facilities provided include: Shower / Food and Beverages / WIFI / Internet
Ready Computers / Lounge / Magazines and Newspaper / Television / Spa
Charges - RM118 for 2 hours stay / RM158 for 5 hours stay / RM178 for 10
For Details & Updates Check-out >
Plaza Premium Website
At KLIA you can also temporarily store your briefcase or travel bag. The
costs depend on the size of your suitcase and start at RM18 per day. This
service is available 24 hours a day and extremely handy for travelers with a
layover in Malaysia.
They can easily visit the city
of Kuala Lumpur for several hours, while their luggage is safely stored.
There are two locations at the airport where you can leave your luggage in a
safe: KLIA Satellite Building (Smart Lockers), and at the KLIA Main Terminal
Building Arrival Hall, Level 3
For Details & Updates Check-out >
Baggage Solutions Website
There are basically 4 ways to get from KLIA to KL City or from KL City to
KLIA. You can opt for the airport taxi services, the airport bus services,
using the high speed train service or be picked up by private airport
High Speed KLIA / KL Train Shuttle
The airport rail link service shuttles between Kuala Lumpur Sentral (KL
Sentral,)located in the city centre and the Kuala Lumpur International
Airport (KLIA) as well as to KLIA 2.
KLIA Express - An express non-stop 28 minutes service between KLIA / KLIA2and KL
KLIA Transit - This services makes some quick stops along the and takes about
35 minutes for the KLIA / KLIA2 - KL city centre journey.
For Details & Updates Check-out >
KL Ekspres Website
The problem here is, once you arrive at KL Sentral, you have to proceed to
the upper level and queue to get a the taxi coupon and then go down to take
your taxi to the hotel or wherever you wish to go. Going outside to get a
taxi, you will most probably get overcharge even for the shortest of
If you intend to take an airport taxi on arrival at the terminal, head for the
ticketing counters as you leave the custom declaration area. You can
purchase the Budget taxi, Premier taxi (higher price) or Family coupons at
The prices vary depending on the type of vehicle and
distance. You will need to provide the location of your destination to the
ticketing counters agents before they can give you the price.
and budget taxi service is operated by Airport Limo (M) Sdn Bhd, the airport
KLIA Budget Taxi - This means,
you pay a fixed fee when you tell the counter where you are going. You get a
coupon, go outside, line up and wait your turn
KLIA Premier Taxi - This are the 'Blue' taxis which are more expensive
compared to the budget ones. They cost anywhere around double of the normal
price. The taxis are slightly bigger than the common ones with more room for
The problem again is in the queuing and there has been times where there no
taxis available (especially so during the long holidays).
Other than queuing up to buy
taxi coupons, there is another cheaper option of using the metered taxi. The
metered taxi counter is not visible as it is located at a corner outside
the arrival hall.
To board a metered taxi, travellers have to get to Level
1, which means taking a lift or escalator
KLIA Metered Taxi - This was
recently introduced where the taxi will start his meter to wherever your
destination is. The taxi driver MUST run his meter when you board the cab.
In total, you need to pay the meter fare and toll charges.
Note - There is a 50% fare
surcharge is applicable from 11.30pm till 6am.
A more budget way to travel from Kuala Lumpur International Airport is by
using the airport bus services.
The bus terminal is located
the Ground Floor, Bus Terminal, Block C Short Term Car Park. If not sure,
just ask directions from the Information counter.
Once there, just climb onboard
the first bus that's leaving to your desired destination.
busonlineticket Provides an online option to a number for a bus service
providers that provides shuttle services to and from KLIA to KL City, Ipoh,
Sitiawan, Ipoh, Kuantan, Malacca and Johor Bahru.
Details & Updates Check-out >
Airport Coach - Provides shuttle bus services from KLIA to KL Sentral
/ KL sentral to KLIA and KLIA Hotels in the City.
Pick-up / Drop-off - Ground Floor, Bus Terminal, Block C Short Term Car
Park, KL International Airport.
First Bus - 5.00am / Last Bus - 11.00pm (Frequency: every hour)
Details & Updates Check-out >
Airport Coach Website
Private Airport Transfers
Private Airport Transfers are pre-booked and offers the convenience to being
paged on arrival and taken directly to the vehicle of preference and an
immediate transfer to your required destination:; be it to the city or any
other destination within reach by road.
Vehicles include Sedans &
Executive Saloon Cars (Seating 2 to 3 persons with Luggage) / MPV (Seating 4
persons with Luggage) / Vans (Seating 7 persons with Luggage) / Coach (22
Seater & 44 Seater).
KLIA Airport Transfers - From
sedans to coaches to limo's, transfer services to Kuala Lumpur and to other
destinations within reach by road.
- Layovers offers an opportunity not to miss out on getting a preview of a
new country. Check-out the layover tours available.
KUALA LUMPUR ~ AIRPORTS
PRIVATE AIRPORT TRANSFERS